Introduction

Al Walaja Trading L.L.C respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase from us.

Information We Collect

We may collect the following information when you place an order or contact us:

Name
Phone number
Email address
Billing and delivery address
Payment details (processed securely via payment providers)
Order history and communication details

How We Use Your Information

Your information is used to:

Process and deliver your orders
Provide customer support
Send order updates and delivery notifications
Improve our website and services
Prevent fraud and ensure secure transactions
Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

Sharing of Information

We may share information only with trusted third parties required to operate our business, such as:

Payment service providers
Delivery and logistics partners
Government or legal authorities if required by law

All partners are required to keep your information secure and confidential.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, or disclosure.

Cookies

Our website may use cookies to enhance user experience, analyze website traffic, and improve functionality. You can disable cookies through your browser settings if preferred.

Your Rights

You may request access, correction, or deletion of your personal data by contacting us.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Contact Us

For any privacy-related questions, please contact:

Al Walaja Trading L.L.C
Email: sales@walaja.com
Phone: +971 54 7597000